The website and guide have information and tipson consumers' rights and responsibilities if living in apartments, gated communities and other multi-unit developments.
The guide, "Buying and Living in a Multi-Unit Development Property" in Ireland, is available in booklet format or as a download from the website.
It contains information on legal terms, Property management companies and agents, service charges, sinking funds, the function of developers, identifying defects (snagging), insurance and fire safety.
The agency has also carried out a series of price comparison surveys between leading supermarket chains, and cross-border comparisons of grocery items in stores' branches in the Republic and Northern Ireland.
On 2 September 2008 the agency published draft guidelines for the retail sector about how they should advertise price reductions, and related matters such as how long an item needs to be on sale at a higher price before advertising it with a reduced price comparison.
In December the same year there was a nationwide withdrawal of pigmeat from retail outlets after a dioxin contamination scare.
The CSG presented its report, “Making Consumers Count”, to the then Minister for Enterprise, Trade and Employment, Micheál Martin, in April 2005.
Among the report's key recommendations was the establishment of a new agency to champion consumer rights.
The NCA was set up on an interim basis in May 2005, and established on a statutory footing on .
Its first chief executive was Ann Fitzgerald, a former chief executive of the Irish Association of Investment Managers. The Irish government announced in its 2009 Budget on 14 October 2008 that the NCA would be amalgamated with the Competition Authority, as part of a rationalisation programme that will reduce the number of state agencies in the country by 41.
The NCA successfully campaigned for full compensation for consumers after initial reluctance by some supermarket chains to refund products that were not their own brands.
On 18 June 2009, Minister for Finance, Brian Lenihan TD for the Irish Government established a single fully integrated regulatory institution, the Central Bank of Ireland.